This Privacy Policy explains how Clean Sweep Kourou processes personal data when you use the website, make an enquiry, request a quote, or arrange a cleaning service.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for enquiries, quotations, bookings, service delivery, administration, and website operation.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection. If processing is based on consent, you may withdraw it for future processing. You may also raise a complaint with the competent data protection authority.
Use the contact details below for privacy questions or requests.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on consent, you may withdraw consent without affecting prior lawful processing.
To exercise a privacy right, provide enough information for us to identify the relevant data and assess the request. We may ask for additional details where needed to verify identity or understand the scope of the request. Some requests may be limited by legal obligations or legitimate business needs.
We keep personal data only for as long as needed for the enquiry, quotation, booking, service delivery, accounting, dispute handling, or legal compliance. When data is no longer required, it is deleted or anonymised in line with our retention practices and applicable law.
When this policy is updated, the revised version will apply from the date shown or from the time it is made available on the website. If a change materially affects how we process personal data, we will take reasonable steps to draw attention to it.
We use personal data to respond to enquiries, prepare and manage quotes, confirm property scope and access, schedule appointments, carry out cleaning services, handle payments and records, maintain the website, manage security, and comply with legal obligations. We may also use limited data to improve service coordination and resolve service-related questions.
We may share personal data with trusted service providers that support website hosting, communications, scheduling, payment processing, or other operational tasks. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where necessary to comply with applicable law, respond to lawful requests, protect our rights, or support the establishment, exercise, or defence of legal claims.
We may collect identification and contact details, property and access information, service preferences, appointment details, communication records, payment-related information, and condition photos when provided for a quote or service review. We may also process limited technical data such as device and usage information when the website is used.
Personal data is collected from forms, phone or email enquiries, appointment arrangements, service visits, payment handling, and any messages or documents you choose to send. Some technical data is generated automatically by the website or by service tools used to operate it.
We may use essential cookies to support site operation, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function and retention period.
Where cookies are used, you may block or delete them through your browser settings. Some cookies are necessary for basic site functions, while others support performance or usage analysis. Limiting cookies may affect how the website works.
